For true housing related emergencies dial the 215 844 1200*125 for the emergency maintenance line.
For routine maintenance click here
No heat and its below 50 degrees outside
Electrical outlets or light switches are sparking
Water supply line is leaking
Fire (call 911 prior if applicable)
Gas leak (call PGW’s emergency number: 215 235 1212)
Non Emergency Examples:
It happens. If maintenance has to come out to your unit as a result of an accidental lockout after business hours or over the weekend, the resident will be responsible for a $35.00 fee, due in cash, upon arrival. If no cash payment is received a charge will be issued to your account (per lease agreement). If you need lockout assistance after 10:00 p.m. you will need to contact a private locksmith and assume the cost. Please see lease agreement for further detail.