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For true housing related emergencies dial the 215 844 1200*125 for the emergency maintenance line.

For routine maintenance click here

Emergency Examples:

  • No heat and its below 50 degrees outside

  • Electrical outlets or light switches are sparking

  • Water supply line is leaking

  • Fire (call 911 prior if applicable)

  • Gas leak (call PGW’s emergency number: 215 235 1212)

Non Emergency Examples:

  1. Clogged drains

  2. Dripping faucets

  3. Broken appliances

Locked Out?

It happens. If maintenance has to come out to your unit as a result of an accidental lockout after business hours or over the weekend, the resident will be responsible for a $35.00 fee, due in cash, upon arrival. If no cash payment is received a charge will be issued to your account (per lease agreement). If you need lockout assistance after 10:00 p.m. you will need to contact a private locksmith and assume the cost. Please see lease agreement for further detail.